The Ghostly TeamGhostly International, Brooklyn, NY

Ghostly International is a multi-platform cultural curator, a tightly knit aesthetic universe fulfilling the roles of art gallery, design house, clothing designer, technology innovator, music-publishing company-and, yes, record label-in one. In the years since its birth in 1999, Ghostly has grown from a boutique label known for its experimental-pop and techno acumen to an internationally recognized platform for the work of the world's best visual artists, designers, technologists, and musicians.

We have offices in Ann Arbor, MI; Brooklyn, NY; and Los Angeles, CA.

Retail Operations Associate - The Ghostly Store

(Full-time position in our Brooklyn office)

As the Retail Operations Associate you will be the direct point of contact between customers and the Ghostly brand. This role requires an individual who is passionate about building relationships and managing the overall customer experience. We are looking for someone who has a strong work ethic, intellectual curiosity, and a desire to learn and grow within the role. We are seeking a self-starter who learns quickly and is constantly thinking of what can be improved upon.

The Job:

  •    • Complete ownership of customer relations and communications
  •    • Customer order management
  •    • Oversight of inventory movement and communications with warehouses
  •    • Managing online store content
  •    • Internal communication with Retail Director


  •    • Excellent communication skills, particularly writing
  •    • Strong attention to detail
  •    • Time management skills and the ability to prioritize
  •    • Interest in retail and e-commerce
  •    • Decisiveness and conviction when making decisions
  •    • Minimum of 1 year professional experience

Compensation: Commensurate with experience level
Benefits: MTA Pass Reimbursement, Health and Dental Coverage (After 90 Days)

Please send a cover letter which includes a descriptive account of a time that you took initiative to improve a process at another company, two reference contacts, and résumé to

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